This is a quick start online course for new and aspiring software test managers. You will learn the basics of software test management, such as test organization, estimation, monitoring and control, risk assessment, configuration management and incident reporting.

• The course is designed to be viewed by people at all connection speeds from dial-up to DSL and high-speed cable modem.
• Before registering and paying, please view the demo first to make sure you have the technical compatibility to access the course.
• The course uses an online learning management system (LMS) called Moodle. This full-featured LMS provides many features and is easy to use. The whole idea about Moodle is that you can learn at your own page, interact with others and explore the topics as you like. You are not forced to follow any particular order.

Return on Investment

   * Learn how to effectively and successfully manage a testing effort
   * Understand the key issues in testing software applications.
   * Learn how to create high-level test plans
   * Learn from an industry recognized expert in software testing and quality
   * Advance your career by reinforcing your testing expertise.

Who Will Benefit

   * Test managers and leaders (current or future)

Topics

Module FNDE - Test Management (3 hrs)

   * Test Organization
         o Test Organization And Independence
         o Tasks Of The Test Leader And Tester
   * Test Planning And Estimation
         o Test Planning
         o Test Planning Activities
         o Exit Criteria
         o Test Estimation
         o Test Approaches (Test Strategies)
   * Test Progress Monitoring And Control
         o Test Progress Monitoring
         o Test Reporting
         o Test Control
   * Configuration Management
   * Risk And Testing
         o Project Risks
         o Product Risks
   * Incident Management

Module STBA - Surviving the Top Ten Challenges of Software Testing (48 mins.)

   * The Top 10 Challenges
         o Lack of Training
         o "Us" vs. "Them" Mentality
         o Lack of Test Tools
         o Lack of Management Understanding/Support of Testing
         o Lack of Customer and User Involvement
         o Not Enough Time for Testing
         o Over-reliance on Independent Testing
         o Rapid Change
         o Testers are in a "Lose/Lose" Situation
         o Having to Say "No"
   * Solutions to Each Challenge

Module TTLH - People Issues in Testing (17 mins.)

   * The Role of Testing in a Project
   * Working with Developers
   * Working with Users
   * Keeping Management Informed of Progress
   * Managing Expectations
   * What Can a Tester Reasonably Assess or Recommend?

Resources

   * Checklists and Templates
   * Glossary
   * Bibliography

Deliverables

   * Course notebook with slides, worksheets, checklists, complete examples and supporting text
   * You will have the basic information needed to plan and execute an effective test of a software application.